Goods should be returned to the address on the Invoice supplied along with all other documentation you received with your item:
HRC LTD | 359 Gladstone Road | Gisborne | 4071
Take the parcel to your nearest Post Shop/ Preferred Courier. Goods are returned to HRC Ltd at your own expense.
Goods remain the property of the customer until receipt of goods by HRC Ltd so we advise you to get the item tracked.
Refunds
Refunds will be issued to the original payment credit card/bank account (internet/bank deposit) upon receipt of the item After the item is received, please allow 5 business days for credit issuance. The time taken for the credit to show on your account is dependent upon your credit institution.
General Exchanges
Exchanges on full-priced items will incur a shipping charge for return postage of the exchanged item (this will be charged at HRC Ltd descretion). You will recieve a email with the appropriate shipping cost to be paid prior to the items re-dispatch.
Exchanges on Sale Items
There are no refunds on sale/discounted items, however we can exchange as per our returns & exchanges policy above.
